The Role

Due to recent internal promotion, Willmott Dixon are looking to recruit a Director (Delivery) for our London and East regional office based out of Hitchin, Hertfordshire. As Director (Delivery) you will be responsible for leading an operational team through preconstruction into on-site delivery ensuring all projects are delivered safely, on time, within budget and to the highest quality whilst exceeding our customers' expectations. The region for our London and East office extends into North and Central London, Essex, Suffolk, Norfolk, Hertfordshire, Cambridgeshire, Bedfordshire and Buckinghamshire.

We are looking for someone with strong values and integrity as we support an open and honest approach. We also encourage new ideas and embrace innovative digital design, along with manufacturing approaches, to make sure we deliver a better, stronger and more personal offer that exceeds our customers’ expectations.

You will need to have a collaborative approach, taking time to build relationships and gain an in-depth understanding of our customers’ aspirations, project goals and potential project challenges, to ensure we respond in a way that means everything we complete surpasses expectations and delivers wide and enhanced benefits across the areas that really matter.

As part of the wider London & East board you will be expected to ensure that we deliver across all disciplines adopting a Director first approach, contributing to the strategic aims and objectives of the business.

At Willmott Dixon, we are committed to shaping society and leaving a positive impact in a sustainable and responsible way, through the work we do every day. Our aim is to assist our customers and place sustainability at the heart of every project we work on. This passion starts from the very top.

Our Director (Delivery) responsibilities include:

• Leadership and management of diverse teams to give them clear direction, motivation and skills to support the growth and development of our people.


• Promoting and maintaining the highest standards of health, safety and environment on each project with the support of our Central HSE team.


• Being the main point of contact for our customers and to take overall responsibility for the successful delivery of a project from the moment we engage with a customer through to completion.


• Ensure robust strategies are developed and maintained for the delivery of projects. Challenge and interrogate progress reports and instigate corrective actions quickly as required to ensure projects are delivered on time.


• Ensuring project strategies are in place to achieve the Willmott Dixon's sustainability objectives.


• Ensure strategies are in place to deliver a quality build in accordance with the requirements of the project.


• Develop, nurture and manage supply chain relationships.


• Set and agree challenging and realistic budgets and ensure delivery to those budgets.


• Review performance against targets and identify and manage potential risks and opportunities.


• Lead and motivate the delivery team and ensure its balance and shape is correct to deliver workload programme.


• Maintain continuous personal development to ensure appropriate technical awareness for both yourself and your team.


• Ensure consistent implementation of standard procedures.


• Ensure closure of defects during defects period and obtain certificate of Making Good Defects within targets set.


• Support of the preconstruction activities to ensure future work is viable and properly supported operationally


• Liaise with Preconstruction Director regarding the future workload profile.


• Share best practice and drive continuous improvement.

Essential and Desirable Criteria

Technical/ Operational 

Essential experience:

• A track record of successful delivery of multiple projects. 


• A track record of resolving technical and contractual issues and/ or disputes. 


• A variety of construction operations in terms of both size and sector


• Using Microsoft suite of Office programmes; inc, Excel, Word, Outlook and Project. 

 

Information

Essential experience:

• Reading and accurately interpreting contract documents, programmes, drawings and technical specifications. 


• Ensuring project team(s) understanding of drawings and technical specifications.


• A collaborative approach to sharing project programming and delivery plans

Resource

Essential experience:

• Controlling costs, timing and quality in line with targets.


• Management of multiple projects being carried out in parallel. 


• Efficient use of all our people and resources. 

People

Essential experience:

• Managing and motivating teams including our people, supply chain and design partners. 


• Playing a leading role which positively contributes to the project team(s). 


• Proactively liaising with customers and the supply chain. 

 

Personal Qualities

At Willmott Dixon we look for a balance of skills and experience but just as important to us are your values and behaviours. This role would be suitable to a person who:

• Is a team player


• Is able to influence and inspire


• Has a growth mindset


• Has excellent listening skills


• Is able to problem solve


• Is positive & proactive


• Has excellent presentation skills both written and verbal


• Is innovative/creative/open minded


• Displays model behaviour that shows respect, helpfulness and co-operation


• Reflects regularly on experiences and performances and constantly seeks to improve


• Is personable, friendly, approachable, motivated and flexible


• Has the ability to communicate with all levels of staff and supply chain


• Is people focused


• Is organised

Additional Information

In return: We reward our people generously with a competitive salary and a market-leading benefits package that gives you flexible benefits to fit your lifestyle and priorities. This includes but is not limited to, an enhanced pension scheme, discounted or full private medical, life assurance, incentive bonus and a car scheme which will make us a market leader in sustainable company travel. Applicable roles will benefit from a motoring expenditure allowance (MEA) and everyone can access a new generation of low carbon and electric cars via the Willmott Dixon run car leasing scheme.

At Willmott Dixon we provide an inclusive and flexible working environment for people to thrive in and we are happy to support this where possible.

We are a proud member of the Disability Confident Scheme.

 

About Us

With over 170 years of rich history, Willmott Dixon’s purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive.

Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe’s 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.